http://www.marketingwithmiles.com/saving-a-refund/ The Marketing Edge: Internet marketer Miles Baker interviews successful online marketers, finds out what they do, how they do it, and what gives them the marketing edge. Sun, 07 Sep 2008 21:01:41 +0000 http://wordpress.org/?v=2.6 http://www.marketingwithmiles.com/saving-a-refund/#comment-39 Miles Baker Thu, 26 Jan 2006 21:58:40 +0000 http://www.marketingwithmiles.com/saving-a-refund/#comment-39 Yes, just basic things such as a one on one phone call to help them get the most out of the product. Or things such as helping them use the product, put it online, etc. Simple things. It really depends on the product as to what you can do for a customer. If it's an ebook offer a bonus or maybe a phone call to get the most out of it. One thing I never give is a discount or a price reduction, I feel it devalues the product and myself. Yes, just basic things such as a one on one phone call to help them get the most out of the product. Or things such as helping them use the product, put it online, etc. Simple things. It really depends on the product as to what you can do for a customer. If it’s an ebook offer a bonus or maybe a phone call to get the most out of it. One thing I never give is a discount or a price reduction, I feel it devalues the product and myself.

]]> http://www.marketingwithmiles.com/saving-a-refund/#comment-38 Bruce Thu, 26 Jan 2006 16:33:25 +0000 http://www.marketingwithmiles.com/saving-a-refund/#comment-38 Could you give some examples of things you've done to save the sale? Could you give some examples of things you’ve done to save the sale?

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