Comments on: My ClickBank Phone Call http://www.marketingwithmiles.com/my-clickbank-phone-call/ Internet Marketing Online - Consulting, Strategy, Tool, Advice, Advertising, Consultant, Ebook, and More. Sun, 20 Jul 2008 19:03:58 +0000 http://wordpress.org/?v=abc By: Steve http://www.marketingwithmiles.com/my-clickbank-phone-call/#comment-45375 Steve Mon, 21 May 2007 16:56:18 +0000 http://www.marketingwithmiles.com/my-clickbank-phone-call/#comment-45375 Good points Miles. Yes, I'm not sure if this is the same Diane that I talked to, but she doesn't seem to care about loss of sales. In my opinion that is also pushing a bad image on Clickbank in my book. Especially after all that hard work to promote CB products. Good points Miles. Yes, I’m not sure if this is the same Diane that I talked to, but she doesn’t seem to care about loss of sales. In my opinion that is also pushing a bad image on Clickbank in my book. Especially after all that hard work to promote CB products.

]]> By: IMRecap.com - Daily Links to Online Marketing Resources » Blog Archive » Talking with ClickBank http://www.marketingwithmiles.com/my-clickbank-phone-call/#comment-35458 IMRecap.com - Daily Links to Online Marketing Resources » Blog Archive » Talking with ClickBank Fri, 30 Mar 2007 17:13:04 +0000 http://www.marketingwithmiles.com/my-clickbank-phone-call/#comment-35458 [...] Find out what Miles learned from the call here: ClickBank Phone Call [...] [...] Find out what Miles learned from the call here: ClickBank Phone Call [...]

]]> By: Adrian http://www.marketingwithmiles.com/my-clickbank-phone-call/#comment-35304 Adrian Thu, 29 Mar 2007 23:20:30 +0000 http://www.marketingwithmiles.com/my-clickbank-phone-call/#comment-35304 I think you should remove the CB reps name... she's providing valuable info - we don't want her to get fired! I think you should remove the CB reps name… she’s providing valuable info - we don’t want her to get fired!

]]> By: Suedehead http://www.marketingwithmiles.com/my-clickbank-phone-call/#comment-35277 Suedehead Thu, 29 Mar 2007 20:04:40 +0000 http://www.marketingwithmiles.com/my-clickbank-phone-call/#comment-35277 Great post, Miles. In my opinion, I don't think things have been quite "normal" with CB since their upgrade (when was that November 2006?). As someone coming from an IT background, I know that running a new and legacy system simultaneously can certainly present unique challenges. However, when these "challenges" are resulting in lost sales for us ... I have a hard time being so understanding about it. I've been asking the vendors I promote to look at brining in another payment processor. I think this is a wise move even if CB is suddenly "fixed" when the old system is removed. - Suedehead P.S. The TID feature is nice, but I suspect that the majority of us would not mind if they simply rolled their system back to the pre-Novemeber state ... ugly website and all. Great post, Miles.

In my opinion, I don’t think things have been quite “normal” with CB since their upgrade (when was that November 2006?). As someone coming from an IT background, I know that running a new and legacy system simultaneously can certainly present unique challenges. However, when these “challenges” are resulting in lost sales for us … I have a hard time being so understanding about it.

I’ve been asking the vendors I promote to look at brining in another payment processor. I think this is a wise move even if CB is suddenly “fixed” when the old system is removed.

- Suedehead

P.S. The TID feature is nice, but I suspect that the majority of us would not mind if they simply rolled their system back to the pre-Novemeber state … ugly website and all.

]]> By: Miles Baker http://www.marketingwithmiles.com/my-clickbank-phone-call/#comment-35246 Miles Baker Thu, 29 Mar 2007 17:32:20 +0000 http://www.marketingwithmiles.com/my-clickbank-phone-call/#comment-35246 Yeah, I agree, they did do some split-testing that seemed like it would help. Perhaps you can reference some screenshots for those that are interested if you or anyone else has them. I also forgot to mention that according to Diane the split-testing didn't make any dramatic changes in sales. Yeah, I agree, they did do some split-testing that seemed like it would help. Perhaps you can reference some screenshots for those that are interested if you or anyone else has them. I also forgot to mention that according to Diane the split-testing didn’t make any dramatic changes in sales.

]]> By: Bas http://www.marketingwithmiles.com/my-clickbank-phone-call/#comment-35245 Bas Thu, 29 Mar 2007 17:28:13 +0000 http://www.marketingwithmiles.com/my-clickbank-phone-call/#comment-35245 Great to finally see someone contacting them, instead of filling the affiliate forums with plain complaints :)! Like you said yourself, <blockquote cite="Miles">only time will tell if they can fix these issues</blockquote> I'm wondering how simply removing the old system could technically fix the problems, but we'll see. It's taking way longer than it should, but CB has always been a great service (with great support), so I'm pretty convinced they'll get it all fixed sooner or later. I'm not sure what they're trying to achieve with the sometimes remarkable checkout splittests, but you should note that they've previously also tested some (IMHO) better checkout pages. i.e. by adding certification images like Hacker-Safe. Great to finally see someone contacting them, instead of filling the affiliate forums with plain complaints :)!

Like you said yourself,

only time will tell if they can fix these issues

I’m wondering how simply removing the old system could technically fix the problems, but we’ll see. It’s taking way longer than it should, but CB has always been a great service (with great support), so I’m pretty convinced they’ll get it all fixed sooner or later.

I’m not sure what they’re trying to achieve with the sometimes remarkable checkout splittests, but you should note that they’ve previously also tested some (IMHO) better checkout pages. i.e. by adding certification images like Hacker-Safe.

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